care & aftersales
Caring for Your ByLamm Diamond Piece
At ByLamm Diamonds, each piece is made to last for years. Store it in the pouch provided to protect from dust and scratches, and clean gently with warm water and mild soap. Every order includes care tips, and our team is always here for aftersales support.
Aftersales
Our commitment to you continues well beyond your purchase.
At ByLamm Diamonds, we take pride in ensuring your product remains in the same quality and condition as the day you received it. With natural wear, delicate details may shift — diamonds can loosen if not checked regularly, and gold may require gentle polishing to restore its original luster. Regular care and maintenance help preserve both the beauty and integrity of your piece.
Should you ever experience any issues, our team is here to assist you. We offer professional services including cleaning, polishing, and stone checks, giving you peace of mind that your By Lamm piece will continue to shine for years to come.
Care
Each ByLamm Diamonds piece is designed to be enjoyed for years to come. To keep your items in their best condition, we recommend storing them in the little pouch provided with your order. This simple step protects your piece from scratches and dust when not in use.
For cleaning, a gentle rinse with warm water and mild dish soap works beautifully. You are also welcome to inquire about our special cleaning kit should you prefer a more complete solution. With every order, you’ll receive a brochure offering tailored care tips, ensuring you always know how to look after your piece in the best way possible.
